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Testimonials


Julian

When we decided to sell our home of 15 years in the Seven Dials the Austin Gray team did everything they could to make the process of selling go as smoothly as it could. They advised on how best to present the house, produced glossy details, arranged loads of viewings and ensured we received prompt and valuable feedback. A sale was agreed quickly and we achieved an excellent price. They are personable, professional and I cannot recommend them enough. We will definitely be using their services again.

January 2017

Mr B

“ Graham Farthing and his team did a really professional job. His experience and knowledge of the whole process, including legal issues were of a standard I have not come across in any other agent before. He was brimming with ideas and local knowledge. I say all this as a lawyer myself who has bought and sold 22 times. Austin Gray and Graham Farthing proved a very good choice....I don't recall ever having a better agent. All the staff were so cheerful and pleasant to deal with throughout. I never felt anything but confidence in them the whole way through the process. “  

Dec 2016

Linda

Thanks so much to everyone at Austin Gray for making our house move as stress-free as possible.  Everyone we dealt with at Austin Gray was extremely helpful and professional but Graham deserves special mention.  He was recommended to me by a colleague who said that he was the best estate agent in Brighton and he didn't disappoint.  Thanks to Graham and his team, everything went extremely smoothly and we were absolutely delighted with the price he achieved for us and the way in which he kept everything moving.  He was always around (even while on summer holidays in Cornwall!) to answer queries and keep us informed of progress.  I would highly recommend Graham and his team and wouldn't dream of using another estate agent. November 2015

David Lunn - Associate Solicitor - TWM Solicitors LLP

It has been a real pleasure working with Austin Gray from start to finish. Your firm was able to provide a RICS valuation of the property for the charities, your colleagues were able to take care of all aspects of the property which we might ordinarily have handled ourselves had we been more local – including sourcing, instructing and supervising cleaners and house clearers and your firm was able to keep me and the 6 charities informed of progress in a most helpful manner. There were a couple of moments where there was the potential for things to become tricky but your helpful, thorough communication always kept things on track. 

If only my firm had more properties to sell in Brighton…

October 2015

Winnie Li 

Thanks very much for your kindly letter for the completion. Yes, it is so blessed and appreciated for your great recommendation of this property. And it is really very helpful of you and feel so thankful for all your assistance for the research and checking of the property, as I am in oversea. Without your great help, I am afraid that the transaction would not be so smooth. And thanks again very much and wish you have much more prosperous business! And hope we have more chance to do business.

May 2016

Jo

Austin Gray are true experts in their field. They promptly organised an open day for the sale of our house on a Saturday and we had secured an offer for the full asking price by the following Monday. They were fantastically supportive and competently managed mine and the Buyer’s expectations with open and honest communication. Graham’s grounded advice and realistic approach enabled us to attract the right buyers and to sell our house for the right price. I would definitely recommend them to anyone selling or looking to buy in the Seven Dials area.

MAY 2016

Stephanie

"When we decided to sell our property, we had no hesitation in asking Austin Gray to market it as we had bought the house through them and at the time had been very impressed with the service we had received. Once again, we found Austin Gray to be both professional and efficient in the handling of the sale. Graham Farthing went above and beyond what we would have expected from an agent in terms of the service he provided and it is this level of commitment from both him and his staff that make Austin Gray stand out from other agencies. Thank you Graham and team."

August 2015

Cristina Fumagalli

I would like to thank you all and particularly Sharon Randle, for the help and professionalism. I have been looking for the right property for nearly two years. I have met several different estate agents and you are by far the best I have dealt with. I will definitely be recommended you. Best wishes



June 2016

Caroline

'I've been in sales throughout my career, and people buy from people don't they? Always have, always will. So it amazes me why these days (probably showing my age here) people try to do business through email alone. You picked up the phone, you explained things to me, you gave me the confidence that I was in the right hands. I contacted a further two [agents], and they communicated by email alone, so they had no chance of instilling confidence in me. I'm sure it's hard being an agent with so much competition, but when your competition don't even pick up the phone and try and persuade the vendor to use them, you're in luck, and will always win hands down!'

Chris and Katie

We purchased our property through Austin Gray in May 2016. From the initial meeting, Graham and the team were great with us. The team were knowledgeable on the area and the property's features and potential. We received sound advice during the offer process to secure the house. During exchange and completion, Graham and the team updated us regularly on the status of the sale and were highly responsive to our questions throughout. I would have no hesitation recommending the team to a seller or buyer. Thank you!

Terry

Dear Austin Gray or should I say Austin Great! What a lovely company and staff to deal with. Always positive, good feedback, informed of viewings and returned phone calls. In the end after a bit of a struggle didn’t let go and sold my house! Put a big smile on my face and it allowed me to buy the cottage of my dreams within a very tight time scale.

I cannot thank you enough.

Yours sincerely

Terry Sidgwick 

July 2016

 

Kay

Austin Gray made the whole process of buying and selling straightforward. They have clear and sensible guidance at each stage and it went forward pretty much without any problems. The team for our sale treated our home and time with respect and got on the job with super-quick efficiency. We had 4 strong offers within one day of being on the market. They didn't waste our time with unsuitable buyers.

Graham worked tirelessly for the two transactions to go smoothly.  In particular, managing 3 sets of solicitors - and always with a smile.

In short, a highly professional, experienced team who were a pleasure to deal with.

September 2016